Chibi vs Mixpanel
Growth Metrics vs Experience Issues
Mixpanel tracks what users do to measure growth and feature performance. Chibi explains why users struggle to improve their experience.
Chibi
Experience Optimization
Problem it solves:
"Why are users struggling and what experience issues should I fix?"
Approach:
- • Visual session recordings show actual user behavior
- • AI identifies patterns in user struggles
- • Provides specific recommendations to improve UX
- • Focuses on qualitative behavioral insights
MP
Mixpanel
Growth Analytics
Problem it solves:
"What features drive growth and how are users engaging?"
Approach:
- • Event tracking measures specific user actions
- • Funnel analysis tracks conversion rates
- • Cohort analysis measures retention over time
- • Focuses on quantitative growth metrics
Different Approaches to Understanding Users
| Features | Chibi | Mixpanel |
|---|---|---|
| Visual Session Analysis | ||
| Quantitative Event Tracking | ||
| AI-Powered Insights | ||
| Custom Funnel Analysis | ||
| Cohort & Retention Analysis | ||
| Experience Issue Detection | ||
| Growth Metrics Dashboard | ||
| Setup Complexity |
Complementary Approaches to User Understanding
Use Chibi to understand:
- • "Why do users abandon the checkout process?"
- • "What's causing confusion in our onboarding?"
- • "Which UI elements are frustrating users?"
- • "What should we fix to improve experience?"
- • "How do users actually interact with our features?"
Use Mixpanel to measure:
- • "Which features drive the most engagement?"
- • "How has our retention improved over time?"
- • "What's our conversion rate through the funnel?"
- • "Which user segments are most valuable?"
- • "How are our growth metrics trending?"
Best together: Many teams use both - Mixpanel for measuring growth and feature performance, plus Chibi for understanding experience issues and optimizing user satisfaction.
Bridge the gap between metrics and experience
While Mixpanel shows you what users do with events and metrics, Chibi shows you why they struggle and what you should fix to improve their experience.