Chibi vs Hotjar
Pattern Detection vs AI Insights
Hotjar shows you what users do through heatmaps and recordings. Chibi explains why they do it and what you should fix first.
Chibi
Explains the "Why"
Problem it solves:
"Why are users struggling and what should I fix first?"
Approach:
- • AI analyzes sessions to identify issues automatically
- • Provides specific, prioritized recommendations
- • Explains behavioral patterns and their causes
- • Focuses on actionable insights, not raw data
HJ
Hotjar
Shows the "What"
Problem it solves:
"What patterns can I see in user behavior?"
Approach:
- • Heatmaps show where users click and scroll
- • Session recordings capture user interactions
- • Feedback polls collect user opinions
- • Requires manual analysis to derive insights
Overlapping Capabilities
| Features | Chibi | Hotjar |
|---|---|---|
| Session Recordings | ||
| Automated Insights | ||
| Heatmaps | ||
| User Feedback Collection | ||
| Conversion Analysis | ||
| Issue Prioritization | ||
| Setup Complexity | ||
| Manual Analysis Required |
When to Use Each Tool
Choose Chibi when you need:
- • Specific recommendations on what to fix
- • Understanding why users behave certain ways
- • Automated issue detection and prioritization
- • AI-powered insights without manual analysis
- • Quick answers to UX optimization questions
Choose Hotjar when you need:
- • Visual heatmaps showing click patterns
- • User feedback through polls and surveys
- • Raw data for custom analysis
- • Broad pattern recognition across pages
- • Established workflow with manual analysis
Can they work together? Yes! Many teams use Hotjar for broad pattern detection and Chibi for AI-powered insights on specific user experience issues.
Get AI-powered insights into user behavior
While heatmaps show you where users click, Chibi explains why they struggle and what you should fix to improve their experience.